Helpdesk Analyst


 Helpdesk Analyst

£16,000 - £22,000

Leighton Buzzard

Full Time Permanent

 

We are recruiting for both 1st line and 2nd line Helpdesk Analysts for a large, successful company in Leighton Buzzard. This is a fantastic opportunity to build a career within the IT sector as lots of progression is on offer.

 

Functional knowledge required:

 

·         Excellent knowledge of incident and problem management solutions

·         Detailed knowledge of Microsoft core desktop products

·         General understanding of servers, networking, email and internet

 

Experience required:

 

·         Educated to GCSE Level (or equivalent) in Mathematics and English Language

·         Worked in a customer service environment

·         Previous experience of working to published service levels

·         Knowledge and experience of working with current IT systems

 

 

Please apply now!



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